When reading about VoIP products
and services, you are likely to come across a lot of abbreviations and jargon
that you have never heard before. This is a list of common terms you may see
both on our site and other articles. These definitions will help guide you as
you determine the best VoIP options for your needs.
Private branch exchange (PBX) – A
telephone exchange intended to serve a business or office. Many larger
businesses choose a PBX to circumvent the problems associated with
telephone exchanges intended for use by the general public. A PBX may also
be known as a private automatic
branch exchange (PABX) or an electronic
private automatic branch exchange (EPABX)
Session initiation protocol (SiP) –
A protocol used to establish and disconnect electronic communication
sessions via the Internet. Common uses for the protocol include voice
calls, video calls, instant messaging, Internet gaming, streaming content,
conferencing and more.
Voice over broadband (VoBB) – The
term voice over broadband is essentially interchangeable with voice over
internet protocol. The only discernable difference is that VoBB refers specifically
to calls placed over a broadband connection. However, due to that fact
that most internet telephony is done via broadband, this term is being
phased out.
Voice over Internet protocol (VoIP)
– An umbrella category of communication technologies that deliver voice
communication over the Internet. There are some VoIP services that are
very similar to standard telephone services, and others thatare reminiscent of instant messaging
services like AIM and Yahoo! Messenger.
Extensible
Messaging and Presence Protocol (XMPP)
– An XML protocol used to create near-real-time online communication
experiences. XMPP has been used to create instant messaging systems and “buddy
lists.” XMPP is used in popular chat clients like Google Talk and Gizmo5.
Check back often, as we will be adding to this list on a
regular basis. If you have any questions regarding Voice over Internet Protocol
services, please contact Chicago Business VoIP’s helpful and knowledgeable staff.
When reading about VoIP products
and services, you are likely to come across a lot of abbreviations and jargon
that you have never heard before. This is a list of common terms you may see
both on our site and other articles. These definitions will help guide you as
you determine the best VoIP options for your needs.